Last Updated: January 9, 2020
California residents and Nevada consumers have the right to request access to the data we collect on you, and they may request that we no longer sell such data to our partners or that we delete any data we have relating to them. If you are a California resident or Nevada consumer and would like to learn more about or exercise any of these rights, please either 1) call us at 800.921.1889 and follow the prompts, or 2) email us at firstname.lastname@example.org.
In order to verify that you are the data subject, please include the name and email address that we have on file for you along with the following information in your telephone or email message, as pertinent to the type of request you are making:
• Data Access Request – To learn what types of data we have collected about you, please submit 1) a description of the injury or claim under which you originally sought our services, and 2) the corresponding telephone number associated with your application (as originally given to us).
• Data Portability Request – To learn what specific pieces of data we have collected about you, please submit 1) the injury or claim under which you originally sought our services, 2) the corresponding telephone number (as originally given to us), and 3) your zip code (as originally given to us).
• Deletion Requests – Please submit the details required for Data Portability Requests. Additionally, we will contact you for a confirmation response that you would like to delete your data once we receive your original deletion request. We will deny your request if we do not receive such confirmation response within the timeframe described in that confirmation solicitation.
• Sales Opt-Out Request – Please submit the details required for Data Access Requests. Additionally, if you make the request via email, please include “Opt-Out Request” in the subject line. Note that we will no longer be able to connect you with a legal service provider if you ask us to not share information required for us to do so.
Only you, or a person registered with the relevant state’s Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. Although we never intentionally collect information regarding minors, you may also make a verifiable consumer request on behalf of your minor child.
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to an additional 90 days if you are a California resident, or an additional 45 days if you are a Nevada consumer), we will inform you of the reason and extension period in writing.